A major IT issue arises, a ticket is created within Remedyforce…. Now what? If it takes your organization more than 5 minutes to engage the right IT staff based on incident severity, group, location, or who’s on-call, then this webinar is for you! 

Join BMC Software and Everbridge at this complementary webinar to learn how BMC Remedyforce works with Everbridge's targeted notification and on-call schedule managent solution to automate and optimize the incident response process, minimizing the negative impacts of an IT incidents on the business. When an incident is created in Remedyforce, automatically send targeted notifications to the right on-call staff, based on incident severity, location, day of the week, time in the day, or skills. Enable your IT response team to take ownership of an incident directly from a notification, and quickly collaborate with one-click access to conference bridge.

Partner Webinar with BMC Software
Automating Incident Response with Remedyforce + IT Alerting

Watch the On-Demand Webinar

On-Demand Webinar
Originally Aired January 31, 2017
Olivier Segers, Lead Technical Marketing Consultant
BMC Software
Lisa Radley, Senior Engagement Manager
Everbridge
Vincent Geffray, Senior Director Product Marketing
Everbridge