SERVICE MANAGEMENT ALERT

Read the NEW analyst report, Transforming IT Incident Response for a Telecommunications Services Provider to understand the vendor selection process an industry peer took in order to understand what features and benefits they needed to meet their organizational requirements.

In this report, you will learn about the IT Alerting solution that best meets your expectations and needs. Key takeaways include:

• Why companies implement Incident Response Automation to consistently increase team efficiency and reduce disruption
  
• What functions really matter most to all organization and how IT Alerting vendors compare 
  
• A before and after implementation metric-based value realization case